Past Events

Sample

2019-02-09

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Lean | Revolutionising the Service Industry Towards Excellence

2017-05-29

How can lean management assist with overcoming marketplace challenges faced by the service industry?

EMOTIONAL INTELLIGENCE POWERED BY NLP

2016-07-26

“People with the highest levels of intelligence (IQ) outperform those with average IQs just 20% of the time, while people with average IQs outperform those with high IQs 70% of the time”.

DIGITAL MARKETING FOR INCREASING SALES

2016-05-19

“An Evening with AJ Kulatunga” An Australian born Sri Lankan, Who is an inspired business adviser and the Director of BLMGK (Black Magic). Appearing Frequently in CEO Magazine.

MASTERING THE ART OF CUSTOMER SERVICE

2015-09-03

There is an art to provide world-class customer service. It goes beyond knowing your products, services and delivering expected results. It involves balancing organizational.......

CORPORATE ETIQUETTE

2015-08-25

“Successful professionals set themselves apart from the competition by projecting confidence, power and poise. Arm yourself with these qualities through this comprehensive and interactive training programme."

MASTER MANAGERS

2015-02-20

A uniquely designed experiential training program will help managers to look at their teams as a resource. Enabling and empowering them to improve capacities that lead to higher....

CUSTOMER SERVICE EXCELLENCE

2014-11-28

“In today’s competitive business environment Customer Service Excellence offers a competitive advantage. Gaining and maintaining satisfied customers is key to long term sales and profit........

MASTERING THE ART OF CUSTOMER SERVICE

2014-10-26

There is an art to provide world-class customer service. It goes beyond knowing you .......

BUSINESS AND DINING ETIQUETTE

2014-10-24

“Successful professionals set themselves apart from the competition by projecting confidence, power and poise. Arm yourself with these qualities through this comprehensive and interactive training programme.”.

SUPPLY CHAIN MANAGEMENT

2014-02-18

“Supply chain management has become tremendously important in an increasingly competitive marketplace. The term “supply chain” refers to the entire network of .......

NEGOTIATION SKILLS

2014-02-13

“Effective negotiation is a vital tool within organisations today. Negotiation is used to help individuals win new business, revise a previous agreement, or negotiate the best outcome ........

TELEPHONE ETIQUETTES

2014-02-06

“A telephone call is often your customer’s first impression of your organisation. Effective phone answering and handling skills are essential to create a positive impression that sets the tone ........

No Excuses, Only Results. Sales Training

2014-01-29

“In today’s competitive business environment with fears completion and unstable economy, winning and sustaining the business is very crucial. Sales and achieving sales targets .......

CUSTOMER SERVICE EXCELLENCE

2013-11-26

“In today’s competitive business environment Customer Service Excellence offers a competitive advantage. Gaining and maintaining satisfied customers is key to long term sales and profit........

FINANCE FOR NON-FINANCE PROFESSIONALS

2013-06-28

“Many might have understood “finance” but do not know how to apply it or some might think they have been applying “finance” without the proper know-how ........