Being an MBA (Qualified from Sri Lanka’s leading management institute - PIM), and having worked for 9 years for blue chips in Colombo, Dilshad is a driving force behind employee performance improvements with intense dedication towards improving organizational performances - with a track record in the corporate/private sector from organizations such as Unilever Ceylon LTD, Expo Lanka Holdings PLC, Dialog Telekom PLC and Browns Group accumulating his cross cultural experiences.
Dilshad, focused on effectiveness, is a trainer specialized in Sales, Marketing, Leadership, Managing employee performance, Change management, Customer service, Motivation and many need based solutions. Dilshad builds strong customer and delegate relationships, working with many clients ranging from major multi-national companies to local SMEs, consistently achieving high customer satisfaction.
He also has eight years of experience as an instructor for professional exams such as ACCA, CIMA, CIM, ISCA ABE, etc... Over the years, he has developed a friendly instruction style which has proven quite effective in producing students who are world prize winners.
